Terms
Product warranty

Products with an inherent defect within 7 days of receipt may qualify for replacement or refund under the terms, for example failure to power on or charge, abnormal webcam images, or no sound from audio equipment.

Products must have no cracks, external damage or water damage. Issues caused by applications or software used with the product are excluded.

We do not accept returns or provide refunds for a change of mind, even if the product is unopened or unused.

Refunds are considered only for confirmed product problems, subject to the warranty and refund terms.

This policy does not affect consumer rights under applicable law.

Products must remain unopened for use and in complete condition.

If the product does not work as described, it must remain unopened for use and in complete condition. We reserve the right not to be responsible for typographical errors or omissions.

1. Send the product to us for inspection with its box and all accessories.
2. If inspection confirms a product problem, we will arrange repair, replacement or a refund under the warranty and refund terms.
3. If no defect is found, we will send the product back to you.

Please record a video of unboxing and checking the goods every time you receive a parcel, as evidence of damage or missing accessories. Without a video, we reserve the right not to accept responsibility for such cases.