LINE @sale.jdc
Purchase details
Order number, receipt or tax invoice
Purchase date and sales channel
JDC / AFTER-SALES SERVICE
Already submitted a request? Check status ↗After-sales service
Submit a warranty claim and track progress
Let us help after your purchase
Prepare before submitting a claim
Contact details
Buyer's name, phone number and email address
Use the same details to track your request
Supporting evidence
Purchase evidence in JPG, PNG or WEBP format
Up to 5 MB, with the model and issue details
Online form
Open form in a new tab ↗Submit a claim and check status
Choose “Submit a claim” or “Check status” in the form below.
If the form does not appear or workOpen the form directly ↗
